Privacy Policy

Website: https://hokmedical.com
Company Name: HOK Medical

HOK Medical (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or interact with our website hokmedical.com.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Mailing/billing address
Medical history or reports (if voluntarily submitted)

b. Technical Information

IP address
Browser type
Device type
Pages visited
Referring URL
Cookies and similar technologies

2. How We Use Your Information

We use your information for the following purposes:

To provide medical consultations, services, or product orders
To respond to your inquiries or customer service requests
To process payments and manage appointments
To send transactional or promotional emails (if opted-in)
To improve website performance and user experience
To comply with legal or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

Authorized healthcare professionals or service providers involved in your care
Payment gateways and logistics partners
Law enforcement, regulatory agencies, or as required by law

All third parties are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance your browsing experience
Analyze website traffic
Remember user preferences

You can disable cookies in your browser settings. However, this may affect the functionality of the site.

5. Data Security

We use industry-standard security measures including SSL encryption, firewalls, and secure data storage to protect your personal information.

6. Your Rights

Depending on your location, you may have the following rights:

Access or request a copy of your data
Correct or update inaccurate information
Request deletion of your personal data
Withdraw consent to data processing
Lodge a complaint with a regulatory authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18 without parental or guardian consent.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

Terms and Conditions

Website: https://hokmedical.com
Owner: HOK Medical

Welcome to HOK Medical. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using this website, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not:

Use the website in any way that may damage or impair the availability or accessibility of the site
Misuse the site by knowingly introducing viruses or harmful material
Attempt unauthorized access to our servers or systems

2. Medical Disclaimer

Information on this website is provided for general informational purposes only and is not intended as medical advice. Always consult with a licensed medical professional for diagnosis or treatment of any medical condition.

Use of our site does not establish a doctor-patient relationship unless explicitly confirmed in writing.

3. Eligibility

By using our site, you confirm that you are:

At least 18 years of age, or
Under the supervision of a parent or legal guardian

4. Orders and Payments

All prices are listed in Inr and are subject to change without notice.
Orders are subject to availability and confirmation.
We reserve the right to cancel any order at our discretion.
Payment must be made in full before shipment or service activation.

5. Shipping and Delivery

Shipping times are estimates and may vary.
We are not liable for delays due to external factors such as courier issues or force majeure events.
Title and risk of loss pass to you upon delivery.

6. Returns and Refunds

Please refer to our Refund and Return Policy for detailed information.

7. User Accounts

If you create an account on our site:

You are responsible for maintaining confidentiality of your login credentials
You agree to provide accurate and up-to-date information
We reserve the right to suspend or terminate accounts for violations of our terms

8. Intellectual Property

All content on the website—including text, graphics, logos, images, videos, and software—is the property of HOK Medical or its licensors and is protected by copyright, trademark, and other laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, HOK Medical shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use or inability to use the website
Any information obtained from the website
Any interactions or transactions with third-party services or links

10. Indemnification

You agree to indemnify and hold harmless HOK Medical and its affiliates, directors, and staff from any claims, losses, damages, or legal fees arising from your use of the site or violation of these Terms.

11. Third-Party Links

This site may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites.

12. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will be posted on this page. Your continued use of the site constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of India , and any disputes shall be subject to the exclusive jurisdiction of the courts located in Ind